Contact Dragon Tiger

Reach us

Getting in touch with the Dragon Tiger support team is simple and straightforward. We offer two direct contact channels for any query related to your account, game rules, bonuses, or payments, including PhonePe, GPay, and BHIM UPI transactions.

• Email: [email protected], ideal for detailed queries, account issues, or payment disputes. Expect a reply within 24 hours.
• In-app chat: Log in to your Dragon Tiger account, tap the chat icon in the bottom-right corner, type your message, and a response arrives within minutes during live-agent hours.

Always include your registered mobile number when writing in so our team can locate your account instantly.

Office hours

Dragon Tiger support runs on a schedule designed to cover peak gaming hours across India:

• Automated in-app chat: Available 24/7, every day of the year, perfect for instant answers on game rules, bet limits, and table navigation.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST, real people handle account verifications, withdrawal queries, and UPI payment issues (PhonePe, GPay, BHIM).

Messages sent via email or chat outside live-agent hours are queued automatically. Our team picks them up from 9:00 AM IST the next morning and responds in the order received. Average email response time is under 12 hours.

Online-only support

Dragon Tiger is a 100% digital platform operating entirely online. There is no physical office, retail branch, walk-in counter, or postal address, do not attempt to visit any location, as none exists. All support is delivered through two digital channels: email and in-app chat.

This fully online model means you get help from anywhere in India, whether you are in Mumbai, Delhi, Bengaluru, Hyderabad, or a smaller town, without needing to travel anywhere. Compared to traditional customer-care alternatives that require phone calls or in-person visits, our digital support is faster, fully traceable, and available seven days a week. Simply open the app or send an email to get started.